傍晚时分，坐在咖啡馆里悠闲地品咖啡，手机短信响起 “您尾号为xx的招行信用卡于11月24日18时38分消费美元79.00元...”惊诧，查看钱包里的信用卡，还好，还在... ...谁在使用我的信用卡啊？紧张得直冒冷汗。立即拨打400-820-5555，拨1拨1再拨9查询这笔可疑交易，得到的答复是：刚刚该卡在美国通过亚马逊（amazon）网站的交易消费了79美元。竟然是国际犯罪。

 

招行的处理办法是：立即停卡（18时42分），四个工作日内查明这笔交易，然后将遗失的金额补给我。金额不大，但还是让我心有余悸。幸好有短信业务，可以及时止损。

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11月27日晨

 

招行查明了原因：10月份我曾通过Amazon网站买书，这样我就自动/被迫成为他们的会员，然后他们在没有通知我/经我授权的情况下，就自行从我的帐户里扣除了79美元年费。

 

这个理由听起来更加恐怖，似乎只要我使用过网上交易，那个网站的管理员就可以随意使用我的信用卡了！

 

Google了一下，79美元强制扣款的事情，其实早已激起民愤了 http://stylizedfacts.com/coruscation/2007/05/amazon_prime_79_refund_class_a.html

 

我立即写信给Amazon，说明我无意成为他们的会员，所以请退还会费。得到如下答复：

 

Thank you for writing to us at Amazon.com with your concern.
I am glad to take this opportunity to address you in this regard. Please accept my sincere apology for the inconvenience that has Caused.
Your Amazon Prime membership has been canceled, per your request.
Our records indicate that you haven't used your Amazon Prime membership benefits, so I've requested a full refund of $79 for the membership fee. The refund should be processed within the next 2-3 business days and will appear as a credit on your next credit card billing statement.
You are welcome to join Amazon Prime again at any time. Simply click "Join Amazon Prime today" at the top of most item detail pages.
Please know that we value your business, and we hope to see you again soon at Amazon.com.

 

Best regards,

Prakash Dhakshnamurthi
Amazon.com Customer Service

 

好吧，看看三个工作日之内，他们是否会退还79美元给我吧... ...